Advanced Product Analytics - Elevate Your SaaS Platform


"Working with Goodish was great. They fixed a goal tracking / data integrity issue that had several other experts stumped. I wouldn’t hesitate to work with them again in the future"


    From Pribly Ventures LLC

    Discover and Optimize Every Step of Your Customer Journey

    Identifying Awareness Pathways

    We use analytics to track how customers find your brand, making first impressions count.

    Enhancing Engagement

    Our insights help you understand and improve customer interactions at every touchpoint.

    Optimizing Consideration

    We analyze customer behavior to tailor experiences, like free trials, ensuring they resonate with your audience.

    Refining Conversion Strategies

    With our analytics, you'll know precisely when and how to shift from promoting to closing sales.

    Elevating Post-Purchase Experience

    We assist in nurturing customer loyalty and addressing churn with targeted support strategies.

    Partner with Goodish Agency to measure, understand, and optimize each phase of your customer journey through our specialized analytics approach.


    Understanding and optimizing key metrics is crucial in your user journey, and that’s where Goodish Agency steps in:

    Visitors to Sign-ups Rate: We evaluate the effectiveness of your awareness campaigns, targeting precision and offering appeal.

    Sign-ups to Product-Qualified Lead (PQL) Rate: Our analysis focuses on the quality of the onboarding experience and the efficiency of support activities like email campaigns and chatbots.

    PQL to Customer Conversion Rate: This metric is pivotal for your sales strategy, helping you effectively refine the pitch and close deals.

    Active User Percentage: We track long-term user engagement, identifying areas for intervention if product usage drops.

    Renewal and Churn Rates: Critical for understanding customer retention and forecasting monthly recurring revenue (MRR), informing long-term business strategies.

    Contact us, and we will help you measure these metrics and provide insights and strategies to improve them.

    iSoftpull Logo blue

    Using Mixpanel, we implemented detailed product analytics for iSoftPull, focusing on customer interaction with their web application. This setup includes monitoring feature usage, user segmentation, churn prediction, and enhancing onboarding processes. Key metrics like credit report request frequency and active user demographics are tracked. Additionally, Appcues integration improves the onboarding experience by providing timely prompts and guides. These insights are crucial for refining service strategies, improving user experience, and increasing customer satisfaction.

    Advertising | CRM | Web and Product Analytics | Long partnership


    Real Impact: Our analytics go beyond surface-level data, offering deep insights that translate into actionable strategies.

    Customized Solutions: We don’t believe in one-size-fits-all. Our solutions are tailored to your specific product and market.

    Proven Success: Our team of experts has a track record of delivering results. Take iSoftPull as an example, where we achieved significant improvements in user engagement and business growth.

    Great Value for Price: We understand the importance of cost-effectiveness. Our services provide exceptional value for your investment.

    Continuous Support: We’re not just service providers; we’re growth partners, committed to continuous improvement and learning.

    Ready to transform your SaaS product and drive growth through data-driven strategies? Partner with Goodish Agency, where expertise meets results. Contact us now to embark on a journey of data-driven success.

    Most Common Product Analytics Questions

    Product Analytics involves the collection and analysis of data related to your product’s usage, user behavior, and performance. It’s essential for SaaS platforms as it provides actionable insights for improving user experience, optimizing features, and driving business growth.

    Goodish Agency’s Product Analytics services offer customized solutions to help you understand user behavior, improve engagement, and make data-driven decisions. We specialize in tailoring analytics to your specific product and market, ensuring you get tangible results.

    Yes, Product Analytics is valuable for both startups looking to refine their offerings and established businesses aiming to stay competitive. It helps startups make informed decisions from the beginning and assists established businesses in optimizing their products for continued growth.

    We leverage advanced analytics tools like Mixpanel and integrate solutions like Zoho CRM to provide comprehensive insights. These tools enable us to track user behavior, segment users, and predict trends effectively.

    The timeline for results can vary depending on the complexity of your product and the specific analytics goals. However, our aim is to provide actionable insights as soon as possible, allowing you to make incremental improvements from the start.

    Absolutely. Data security and privacy are paramount to us. We follow strict data protection protocols and only collect and analyze data relevant to your analytics goals.

    Yes, we pride ourselves on offering customized solutions. Our analytics plans are tailored to your specific product, market, and objectives, ensuring you get the insights that matter most to your business.

    Getting started is easy. Simply reach out to us through our contact form, and one of our experts will be in touch to discuss your needs and the best approach for your business.

    Get Started

    Embark on a journey to elevate your digital strategy and achieve exceptional growth.